Cancellation, Refunds, and Service Period

Service delivery, cancellation, and refund rules for digital services.

Service period

Each product follows the service period shown on the pricing page. Instructions are sent after payment.

Cancellation

Full cancellation is available before service work begins. Once scheduling or report work starts, refundable amounts may vary by progress.

Refunds

Refunds are generally limited after a digital report, course, or consulting deliverable is provided. If STAR-T fails to provide the service, a full refund is made.

Contact

Cancellation/refund inquiries are accepted at help@star-t.io and answered within 3 business days.

Service period

ProductPriceService period
AI Readiness Check ReportKRW 49,000PDF report delivered within 3 business days after payment
Business Plan / IR Feedback ReportKRW 99,000Feedback report delivered within 5 business days after payment
AI Ops Structure 1:1 Consulting (60 min)KRW 150,000Scheduled within 7 days after payment · 60-minute online session
Fintech / Open Banking 1:1 Advisory (60 min)KRW 200,000Scheduled within 7 days after payment · 60-minute online session
Startup / IR Strategy 1:1 Consulting (60 min)KRW 180,000Scheduled within 7 days after payment · 60-minute online session
Generative AI Service Planning (VOD)KRW 290,000Access link issued right after payment · 90-day viewing
IT / Fintech Service Planning Basics (VOD)KRW 190,000Access link issued right after payment · 90-day viewing
Two-Week AI Pilot Scope PackKRW 490,000Delivered within 10 business days after payment

Business information

Company
STAR-T / KOSTART Inc.
Representative
박정근
Business Registration No.
707-86-03946
E-Commerce Registration No.
제2026-서울광진-0187호
Phone
010-2408-5213
Email
help@star-t.io
Address
서울특별시 마포구 마포대로 122, 11층