Service Planning Practicum
Hands-on training from service planning through MVP development
Monthly Capacity Limit for B2B/G2B Quality Assurance
We limit monthly enrollment to ensure reliable results.
Free consultation followed by customized course planning
Course Introduction
Curriculum
Week 1 — Service planning fundamentals and user research
8 hoursCover the basics of service planning and how to run user research.
Learning Content
- What service planning is and why it matters
- Analysing user pain points
- Market and competitor research
- Writing a service plan
- User interviews and surveys
Materials Provided
- Service plan template
- User research guide
- Market analysis tools
Week 2 — Service design and prototyping
8 hoursTurn the designed service into a working prototype.
Learning Content
- Service flow design
- Information architecture
- Wireframing
- Working with prototyping tools
- Planning user tests
Materials Provided
- Wireframe template
- Prototyping tool guide
- User testing checklist
Week 3 — MVP development and user testing
8 hoursBuild the MVP and test it with real users.
Learning Content
- MVP development method
- Working with no-code tools
- Building the core features
- Running user tests
- Collecting feedback and iterating
Materials Provided
- MVP development guide
- No-code tool tutorial
- User test report template
Learning Goals
Prerequisites
- A basic interest in service planning
- A startup idea, or a problem you want to solve
- At least 8 hours a week to study
- A laptop or desktop computer
What You'll Gain
- A finished service plan
- The ability to build a prototype
- An understanding of user-centred design
- Experience building an MVP
- Ready to start your business
Student Reviews
"Learning service planning in a structured way was genuinely valuable. Working on a real project is what built the skill."
Frequently Asked Questions
Can I take this without any service planning experience?
Yes. The course starts from the fundamentals and is built for people encountering service planning for the first time.
When does the course run?
Twice a week, four hours per session. The exact schedule is agreed with the participants.
👨🏫 STAR-T Team Introduction
IT platform consultant. 100+ courses and consulting engagements; 300+ idea prototypes across 20+ sectors.
Materials Provided
- Full course recordings (24 hours)
- Service plan template
- Prototyping tool licence
- User testing guide
- Certificate of completion
Learning Schedule
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